Terms of use

Welcome to www.nestle-nespresso.com.

This Website is designed to provide corporate information and resources regarding Nestlé Nespresso SA and its business. All use is subject to the terms and conditions below.

Nespresso is a global business unit of Nestlé SA (“Nestlé”). Further information may also be obtained from: www.nestle.com

Information for consumers regarding Nespresso products, their purchase and use is available in multiple languages at www.nespresso.com. Not all products or services are available in all locations.


1.     Site

The site www.nestle-nespresso.com and any related applications or content provided by and under the control of Nespresso are collectively referred to as "the Website". This Website is provided by Nestlé Nespresso SA, Avenue d’Ouchy 4-6 – 1006 Lausanne | Switzerland ("Nespresso" or"we"). Nespresso has no responsibility for any other sites, applications or content under the control of third parties, whether accessible through links or otherwise.


2.     Use

Access to and use of the Website is governed by these terms and conditions ("Terms of Use") as modified from time to time by Nespresso. By accessing, browsing and using the Website, you acknowledge that you have understood and accepted these Terms of Use, as modified. Modifications will be posted in a new dated version to this Website, which you should consult periodically.

Nespresso may choose not to not enforce any right hereunder if it chooses. This shall not be considered as a waiver by Nespresso of its right to invoke and enforce such rights.

3.     Data & privacy

Users are welcome to use this site as unidentified guests. There is no obligation to register and Nespresso does not record or retain any personal data without the prior informed consent of the person concerned. Nespresso may use "cookies" or other technologies that do not personally identify users in order to collect non-personal information to analyse use of the Website and to improve the Website and the user service and experience. Please see our Cookies Notice for more information.

If you choose to provide your contact or other personal information on an identifiable basis ("Personal Data"), Nespresso will receive, process and use such Personal Data only in accordance with the Nespresso Privacy and Personal Data Policy, as updated from time to time.
Any non-personal information or material you transmit to Nespresso by electronic mail or otherwise, including data, questions, comments or suggestions, will be treated as non-confidential and non-proprietary. Anything transmitted may be used by Nespresso, without obligation, for any purpose.


4.     Content

Images, documents, audio-visual or other material on this Website ("Content") are the property of Nespresso unless otherwise indicated, or are used by permission or as permitted by law. You may not remove, obscure or alter any copyright, trademark or other proprietary rights notice relating to Content on the Website.

Use of Content posted by Nespresso to the Media section of the Website and of other Content belonging to Nespresso is permitted for non-commercial personal use, for education or for business review, reporting or analysis. For those purposes you may download, display or print Nespresso Content, provided you credit the source and, where available, author or creator of such Content. Any other use, including the reproduction, modification, distribution, transmission or broadcast of the Content of the Website is prohibited, except with the prior written consent of Nespresso.

Content which is not the property of Nespresso may only be used with the permission of the relevant owner or as otherwise permitted by law. It is your responsibility to obtain all necessary approvals and Nespresso accepts no liability for your use of such Content. Nespresso makes no warranty or representation that any use of Content by you will not infringe the rights of third parties.

Nespresso may provide brief extracts from news coverage related to Nespresso, together with links to the original source, in accordance with the "free use" provisions of the international Berne Convention and/or corresponding local laws. Such items are and remain the copyright and property of their respective authors and/or publishers and your use of such items is subject to permission from the relevant owners, unless otherwise permitted by applicable laws. Nespresso has no responsibility for any link to or use of external sites or resources.

The trademarks, trade names, logos, service marks, domain names or other distinctive brand features of Nespresso ("Trademarks") displayed on the Website are the exclusive property of Nespresso and/or Nestlé and may not be used without the prior written permission of Nespresso.
This Website may contain links to websites outside of Nespresso. Nespresso has no control over such third party websites, does not necessarily endorse them and accepts no responsibility for them, including as to their content, accuracy or function. As a result, we invite you to carefully review the legal notices of such third party websites, including keeping yourself informed of any changes to them.


5.     Warranties

The Website is provided on an "As-Is" and "As-Available" basis. Nespresso is not liable for any information or Content that may be inaccurate or incomplete and any use of or reliance on Content shall be at your own risk. Nespresso has no liability for the availability, functionality, interruption or discontinuance of the Website, or any part thereof, whether resulting from Nespresso or any third party.

To the fullest extent permitted by law or regulations, Nespresso disclaims all implied warranties, conditions or other terms. Neither Nespresso, any of its affiliated companies, nor any other party involved in creating, producing or delivering the Website may be held liable for any direct, indirect, special or consequential losses of whatever nature arising from access to, use of or the inability to use the Website.


6.     General

Any controversy or claim arising from or relating to use of this Website that cannot first be settled amicably shall be subject to Swiss law and to the exclusive jurisdiction of the courts of Canton Vaud, Switzerland.

7. Nespresso reserves the right to make changes to these terms of use. Please refer to this page from time to time to review these terms of use and any new information.

Copyright © July 2020 Nestlé Nespresso S.A